If you see this error message, open or download the file to view it. The file you're trying to preview exceeds this limit. If you're seeing the error message This file is too big to preview, it's because Dropbox sets a limit on the size of files that can preview. Check this article for file types that each Dropbox plan supports. mxf file with a user on a Professional Plan, the user on the Professional plan will not be shown a preview, even though the Professional plan should allow previews for those file types. For example, if a user on a Basic plan shares a. Note: Previews will be generated only for the file types available to the file owner. If you see this error message, download and open the file on your computer or phone to view it.

If you see this error, then this file type isn’t supported. If you're seeing the error message files can't be previewed, it's because Dropbox doesn't recognize the file type.